Delivery destination

We currently provide nationwide shipping services. If your location is not covered, contact our customer support team, and we will do our best to help you.

Order processing time

Orders are processed on business days (excluding weekends) after full payment is received. Once processed, a confirmation email will be sent, letting you know that your order is ready for shipment.

Shipping Methods and Rates

Shipping rates are determined by your order weight and destination. Review shipping costs during checkout before finalizing your order.

Tracking details

After shipment, you will receive an email with a tracking number, which will enable real-time monitoring of your package's journey.

Delivery period

Please be aware that delivery times are approximate, and actual delivery may vary due to factors such as customs processing and peak shipping times.

Customs and import taxes

Customers are responsible for any applicable duties and import taxes. Delays resulting from customs processing are beyond our control.

Lost or damaged items

In case of loss or damage in transit, contact our customer support immediately. We will cooperate with the shipping carrier to solve the problem quickly.

Delivery delay

Although we aim to meet estimated delivery times, unforeseen circumstances, such as extreme weather or customs procedures, may cause delays. We appreciate your understanding in such situations.

Change order

Once an order is placed, changes are not possible. Please review your order carefully before confirming your purchase.

Contact us for additional inquiries or assistance.